To allow pop-ups for our site in Mozilla Firefox, follow the steps below:

1.) First, click on the “Options” button that appears on the left side of the pop-up message. 
 
2.) Next, select “Allow pop-ups for [the Kognito login page’s domain name]” - the domain name may be different than the one shown in the image below.
 
​This will allow pop-ups from our site only.

If you require additional assistance, please contact Kognito Technical Support at support@kognito.com.

Back to: Pop-up Blocker (Error Message)