Welcome, Guest Login

Support Center

Technical Issues

  • Nothing Happens on Launch (Loading Issue)

    Pop-up blockers will prevent the simulation window from appearing. In some cases, you may see a "spinning whee...

    Oct 05, 2018 07:27PM EDT
  • Pop-up blocker (Error Message)

    If you receive a message that a pop-up blocker is preventing the simulation from launching, or if you click "L...

    Oct 11, 2018 05:04PM EDT
  • Progress bar stuck (Loading Issue)

    Sometimes the loading screen's progress bar will appear to be stuck during launch. Here are some suggestions f...

    Oct 15, 2018 04:57PM EDT
  • Browser Incompatible (Error Message)

    ​If you are receiving an error message stating that your web browser is “Incompatible” when launching a Kognit...

    Oct 12, 2018 01:47PM EDT

Contact Us

support@kognito.com
https://cdn.desk.com/
false
kognito1
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete