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Troubleshooting Tips

  • Allowing Pop-ups: Google Chrome

    To allow pop-ups in Google Chrome, use the following steps 1.) First, click on the Pop-up Blocker icon in the...

    Oct 30, 2018 03:53PM EDT
  • Allowing Pop-ups: Firefox

    To allow pop-ups for our site in Mozilla Firefox, follow the steps below: 1.) First, click on the “Options” b...

    Oct 11, 2018 05:02PM EDT
  • Allowing Pop-ups: Microsoft Edge

    1.) First, click on the More button (the “...” in the top right hand corner), and from the menu, select “Setti...

    Oct 11, 2018 05:02PM EDT
  • Allowing Pop-ups: Safari (Version 12)

    To enable pop-ups in Safari (version 12): 1.) Click on "Safari" from the top left hand corner of the screen. ...

    Nov 12, 2018 03:47PM EST
  • Allowing Pop-ups: Safari (Version 11)

    To enable pop-ups in Safari: 1.) Click on "Safari" from the top left hand corner of the screen. 2.) Click "P...

    Nov 12, 2018 03:46PM EST
  • Clearing Cache: Google Chrome

    To clear your cache in Google Chrome, please follow the steps below: 1.) Copy and paste this link into your ...

    Oct 05, 2018 07:06PM EDT
  • Clearing Cache: Safari

    To clear your cache in Safari, please follow the steps below: 1.) From the "Safari" drop-down on the menu, s...

    Oct 29, 2018 06:02PM EDT
  • Clearing Cache: Mozilla Firefox

    To clear your cache in Mozilla Firefox, please follow the steps below: 1.) Copy and paste this link into you...

    Oct 05, 2018 07:05PM EDT
  • Clearing Cache: Microsoft Edge

    To clear your cache in Microsoft Edge, please follow the steps bellow: 1.) Click the Settings and more icon...

    Oct 05, 2018 07:05PM EDT
  • Enable Hardware Acceleration: Google Chrome

    In order to allow hardware acceleration in the Chrome browser, please follow the steps below. 1.) Copy and pa...

    Dec 13, 2018 05:53PM EST

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