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Last Updated: Nov 19, 2018 03:55PM EST
You can re-certify a simulation you have previously completed to update your Certificate of Completion. This will reset the simulation to the beginning and allow you to access an updated Certificate once you have finished the training.

Please note that "Re-launching" the simulation (without first resetting it) will re-open your previously completed session as a review. Since all sections of the simulation are already marked complete, this will not generate an updated Certificate.


You can follow the steps below to re-certify the simulation:

1.)  Log in to your Kognito Account and click on the tile at the top of the screen for to the simulation you wish to re-certify.

2.) Click on the "Need to recertify?" link to the left of the RE-LAUNCH button. 

3.) A prompt will appear asking you to reset the simulation to the beginning. Click RESET COURSE to reset the simulation. This may take a moment to process.  You must reset the simulation in order to receive an updated certificate.

4.) Once the system updates, you will see the RE-LAUNCH button change to LAUNCH and your course status will show "Previous completion." Note that the “Need to Recertify?” link will disappear. Click on LAUNCH to start and complete the simulation to receive your updated Certificate of Completion.

If you experience any difficulty while re-certifying your training, please contact Technical Support.

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